Customer Support



    Rush Service

    Quillin Leather & Tack’s turnaround time is normally 2 - 3 weeks, not including shipping. sales and holiday season can add 2 to 3 weeks to this. If you need your item sooner, we might be able to accommodate you with a rush order fee and expedited shipping. Keep in mind that there are a dozens of orders in the queue and we may or may not be able to expedite your order.

    Not available during Holiday and Thoroughbred Sales Season

    Rush Order Parameters:
    # Less than $2000.00 net value
    # May include assembled and non-assembled products
    # A Rush Charge of 25% ($25 minimum) of the order value will be assessed.
    # Orders need to be received by Quillin by noon for that order to be entered that

    Lead time:
    # Rush Orders will be complete in 7 working days from day of order and available for pick-up after 1:00 that day
    # Rush Orders will be assessed a 25% ($25 minimum) up-charge for the expedited services

    1. Product will be available for pickup 7 days after order, or will ship via UPS OR USPS on the next routine delivery (per standard zone delivery schedule).
    2. Please request expedited delivery at the time of the order if you are not able to pick-up or wait for the next routine delivery. Product will ship via small package carrier with shipping cost billed to customer.
    3. One Rush Order per specification allowed per customer per week.
    4. Quillin Leather & Tack reserves the right to limit the total number of ASAP orders processed per week.
    5. All Rush Orders are subject to material availability


    Staffing, supply chain and seasonal orders (Horse and Holiday Sales) and other production issues can effect delivery time.


    Quillins retains the right to adjust or change shipping, materials, products and descriptions

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