Privacy Policy | Quillin Leather & Tack
Quillin Leather & Tack — Privacy PolicyEffective January 1, 2018 · Updated May 18, 2026
We value your privacy. This policy explains what information we collect when you use our website, how we use it, and what choices you have.
What we collect
When you place an order, we collect your name, billing and shipping address, email address, and phone number. We also collect payment information, though your card details go directly to our payment processor — we never store them ourselves.
When you browse our site, we automatically collect some basic technical data: your IP address, browser type, which pages you visit, and how long you spend on them. This helps us understand how the site is being used and keep it running well.
Cookies
We use cookies — small files stored on your device — to keep the site working, remember your preferences, and maintain security. You can set your browser to block or alert you about cookies, but some parts of the site may not work as well if you do.
We use three types:
- Session cookies — keep you logged in while you browse
- Preference cookies — remember your settings
- Security cookies — protect your account
How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and updates
- Provide customer support
- Improve our website and product offerings
- Send you news and special offers — but only if you've opted in, and you can unsubscribe anytime
We do not sell or share your personal information with outside parties for their own marketing purposes.
Who else sees your data
We work with a small number of trusted third-party services to run the site and process orders:
- Payment processors — PayPal, Stripe, and Lightspeed handle all payment transactions. They follow PCI-DSS security standards and have their own privacy policies.
- Google Analytics — helps us understand how visitors use the site. Google may use this data across its own services.
These providers only access the information they need to do their job. They're not permitted to use it for any other purpose.
Keeping your data safe
We store your information on secure servers and take reasonable precautions to protect it. That said, no method of online transmission is completely foolproof, and we can't guarantee absolute security.
How long we keep your data
We keep your personal information for as long as necessary to fulfill your orders, comply with legal obligations, and resolve any disputes. Basic site usage data is generally kept for a shorter period.
Your data may be stored in the U.S.
If you're visiting from outside the United States, your information will be transferred to and processed in the U.S. By using our site, you consent to that transfer.
When we're required to share your information
We may disclose your personal information if required by law or a valid government request — for example, a court order. We may also share it when necessary to protect our rights, investigate fraud, or ensure the safety of our users.
Your rights (EEA residents)
If you're in the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request that we delete your data
- Restrict or object to how we process your data
- Receive a copy of your data in a portable format
- Withdraw consent at any time
To exercise any of these rights, contact us and we'll help. You may also file a complaint with your local data protection authority.
Do Not Track
Our website does not respond to Do Not Track signals from browsers.
Children
Our site is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us and we'll remove it.
Links to other sites
Our site may link to external websites. We're not responsible for their content or privacy practices. We recommend reviewing the privacy policy of any site you visit.
Changes to this policy
If we update this policy, we'll post the changes here and notify you by email or a notice on the site before they take effect.
Contact us
Questions about this policy? Get in touch:
Email: [email protected] Phone: 859-987-0215 Web: quillin.com